We are seeking an experienced Salesforce Technical Architect to serve as the technical authority for a multi-cloud environment spanning Sales Cloud, Service Cloud, and Experience Cloud.

This role combines clearing an existing backlog, advising on strategic platform roadmap, and leading the technical transition of a managed services engagement from an incumbent vendor.

Responsibilities

Triage and prioritize existing defects/enhancements; remediate legacy customizations (deprecated Process Builder/Workflow, CRUD/FLS anti-patterns) by migrating to modern Flow/Apex patterns; drive root cause analysis to prevent recurring issues

Act as trusted advisor translating business goals into a target-state architecture; define a phased roadmap balancing quick wins with modernization; favor native/OOTB capabilities over custom code; present architecture decisions to executive stakeholders

Lead technical knowledge transfer from the incumbent vendor (codebase/documentation discovery where gaps exist); define cutover plans and hypercare support; establish managed services processes (ticket intake, SLA triage, release management)Own design decisions across data model, security model, and integrations (REST/SOAP, middleware); review code for standards adherence; mentor developers and consultants

Requirements8+ years of hands-on Salesforce experience, including architecture roles across Sales, Service, and Experience Cloud

Proven experience owning and prioritizing an existing backlog of enhancements/defects

Experience with vendor transitions or managed services takeovers,



including technical due diligence under limited documentation

Deep expertise in Apex, LWC, Flow, SOQL/SOSL, and the Salesforce security model

Integration experience (Mule

Soft, Dell Boomi, or similar; REST/SOAP APIs)Ability to produce roadmaps and architecture documents, and present to executive audiences

Familiarity with CI/CD and deployment tooling (Copado, Gearset, SFDX/Git)Strong stakeholder management skills

Fluency in English, with a minimum B2+/C1 level for effective communication

Nice to have

Salesforce Application/System Architect or Platform Developer II certification

Experience with CPQ, Field Service, or Revenue Cloud

Contact center architecture (Omni-Channel, CTI)Regulated industry or multi-org consolidation experience

We offer

International projects with top brands

Work with general teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the Linked

In Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunitiesEPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and Linked

InEPAM is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr

📌 Salesforce Technical Architect (Colombia)
🏢 EPAM Systems
📍 Colombia