Nubank is seeking a disability-inclusive Customer Support professional in Bogotá to deliver empathetic service across chat, email and phone, helping customers maximize the app and resolve inquiries. You’ll verify documents, handle chargebacks, and assist in payment options while identifying issues for improvement.
We value attentive listeners who excel at multitasking, with strong empathy, trust-building, and data-oriented thinking to delight customers and safeguard their experiences.