Remote

Pay: $7.00/hour

Full-Time | Pacific Time (PT)

Industry: Tree Care / Field Services

About the Role

We are looking for an organized and proactive Dispatcher to support a growing tree care company based in Northern California.

This role focuses on scheduling jobs, coordinating field crews, managing daily routes, and making sure everything is ready before work begins.

You will be the main point of contact between field crews, customers, and the operations team. The ideal candidate is comfortable managing changing schedules, handling multiple requests, and keeping daily operations running smoothly.

Key Responsibilities

Scheduling & Dispatch

- Schedule customer appointments and service jobs
- Assign jobs to field crews based on availability, location, and job requirements
- Plan and optimize daily routes to minimize travel time
- Monitor daily dispatch schedules and job progress
- Adjust schedules due to delays, cancellations, or urgent requests
- Communicate with crews throughout the day
- Send job details, instructions, and schedule updates
- Coordinate with customers regarding appointment changes and service updates

Job Preparation & Logistics

- Make sure job information is complete before scheduled work begins
- Coordinate permits, approvals, and other job requirements
- Assist with arranging equipment rentals, cranes, and subcontractors as needed
- Coordinate traffic-control requirements and utility-related arrangements
- Confirm job site access, parking, and other logistical needs
- Follow up with customers regarding permits, neighbor permissions, and Letters of Permission
- Track outstanding requirements and ensure everything is ready before the scheduled job

Field Coordination & Administrative Support

- Act as the main point of contact between customers, field crews,



and operations
- Follow up with crews regarding job status and completion
- Verify completed jobs and provide information needed for invoicing
- Update job details, schedules, and customer records in the CRM
- Maintain accurate dispatch and scheduling records
- Assist with other administrative and operations tasks as needed

Required Qualifications

- Previous experience in dispatching, scheduling, logistics coordination, or field operations
- Experience coordinating multiple crews, drivers, or service appointments
- Ability to manage schedules and make adjustments throughout the day
- Strong organizational and multitasking skills
- Good written and spoken English communication skills
- Experience using CRM, scheduling, or dispatch software
- Comfortable communicating with customers and field teams
- Strong attention to detail and follow-up skills
- Able to work independently and handle urgent requests
- Ability to prioritize tasks in a fast-paced environment

Preferred Experience

- Dispatching experience for a U.S.-based company
- Experience in tree care, landscaping, construction, or home services
- Experience coordinating permits, equipment rentals, or subcontractors
- Experience with route planning and field service scheduling
- Familiarity with job preparation and field operations

Adecuado Candidate

We are looking for someone who is organized, dependable, resourceful, and comfortable handling a busy daily schedule.

You should be able to anticipate scheduling issues, communicate clearly with crews and customers, and make sure jobs are properly coordinated from scheduling through completion.

Requirements

- Full-time availability during Pacific Time (PT) business hours
- Reliable high-speed internet
- Personal computer and headset
- Quiet and professional remote workspace

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