Location: Medellín | Mode: Remote| Salary: To be agreed
At RAMBPO, we mix tech, talent, and great vibes to create solutions that really make a difference. We’re a boutique BPO with a human touch — where ideas flow, teamwork rules, and every day is a chance to grow.
What you’ll do:
• Be the friendly first point of contact for clients using our customs clearance platform with CBP and other agencies.
• Answer tickets, troubleshoot software issues, and guide clients through processes.
• Review documentation, solve tariff-related questions, and keep things running smoothly.
• Build strong, positive relationships with our clients.
What we’re looking for:
• English B2+
• Basic IT knowledge (OS, networks, firewalls).
• Back-office experience is a plus.
• Great communication, problem-solving skills, and a team-player mindset.
If you’re ready to bring your skills, good energy, and problem-solving mindset to a place where you can really make an impact, we’d love to meet you
Apply now and let’s make things happen together.
📌 Technical Support I (Colombia)
🏢 Ram BPO
📍 Colombia
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