Visa is seeking an Elite Care Escalated Support professional to serve as the technical escalation owner for enterprise clients. This role demands end-to-end issue ownership, proactive communication, and collaboration with Product, Engineering, Operations, Sales, and Support teams across regions.
The adecuado candidate combines strong technical acumen with a client‑first mindset, uses AI and automation to accelerate investigations, and ensures service continuity while balancing risk and client
📌 Senior Technical Escalation Lead — Enterprise Solutions (Bogotá)
🏢 Visa
📍 Bogotá
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