Are you an experienced Personal Injury Case Manager with strong knowledge of legal and medical processes, and hands-on experience with Georgia and/or Illinois PI cases? Are you highly organized, detail-oriented, and confident communicating with clients, attorneys, insurance companies, and medical providers?
What you’ll do:
- Manage personal injury cases from intake through case progression
- Communicate with clients and provide consistent updates and support
- Coordinate medical appointments, treatment, transportation, and follow-ups with providers in Georgia and Illinois
- Open and maintain accurate client files in case management systems
- Request and track medical records, bills, photos, authorizations, and other documentation
- Assist with FOIA requests and other case-related documentation
- Coordinate with Georgia and Illinois attorneys, insurance companies, medical providers, and other stakeholders
- Monitor treatment plans, case timelines, medical requests, and outstanding items
- Identify treatment gaps and missed appointments and address them right away




- Review case documentation and address deficiencies
- Track case budgets, billing, and key deadlines
- Maintain accurate records and meet KPIs and quality standards
- Follow all company and software policies and procedures

What we’re looking for:
- 2+ years of Personal Injury or legal case management experience (Georgia and/or Illinois PI experience strongly preferred )
- Working knowledge of local provider networks, attorney practices, and treatment and billing processes in Georgia and/or Illinois
- Strong understanding of personal injury, medical records, and legal processes
- Working knowledge of HIPAA and confidentiality requirements
- Insurance industry experience is a plus
- Fluent English at a C1 level or higher, written and verbal
- Excellent communication and client service skills
- Strong organizational and follow-up abilities
- Exceptional attention to detail
- Ability to work independently whil

📌 Personal Injury Case Manager (Colombia)
🏢 In The Network
📍 Colombia