Phone Numbers Operations Specialist 1TwilioRemote - ColombiaPosted a day agoApply Now## DetailsLocationRemote - Colombia## Job SummaryServices## Job DescriptionWho we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.Our dedication toremote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands..Hiring and how we workWe use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real TwilionsAlso, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings,
functional off-sites or customer meetings..See yourself at TwilioJoin the team as Twilio’s next Product Operation Specialist 1.About the jobTwilio is seeking a Product Operations Specialist I to support our Porting and Hosting Operations—a key component of Twilio’s Integral Number Management team. This role ensures customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. You’ll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale.The Level 1 role is an entry-level position ideal for someone who is detail-oriented, process-driven, with excelsior customer servicing skills and excited to work at the intersection of product, operations, and telecom. This position plays a vital role in ensuring Twilio’s phone number experience remains best-in-class.ResponsibilitiesIn