Accelya in Bogota, Colombia, is seeking an experienced Critical Incident Manager to own and drive the lifecycle of P1/P2 incidents across production systems. You will coordinate cross-functional teams and communicate with customers, ensuring timely resolution and clear status updates.
The role requires leadership, incident response expertise, and collaboration with IT, Engineering, Cloud, and Support teams. A 24x7 on-call model and hybrid work environment are offered.
📌 Lead Critical Incident Manager (Los)
🏢 Accelya
📍 Los
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