Were Hiring Client Support Specialist
Are you passionate about customer service and technical support Join an excellent international company that develops specialized software solutions for manufacturing, inventory management, warehouse operations, barcode scanning, and labeling systems across the U.S. and Canada.
If you enjoy troubleshooting, helping clients solve technical challenges, and working with innovative technologies, this opportunity is for you
Key Requirements
English C1 Advanced written and spoken
2 years of experience in Technical Support, Help Desk, IT Support, or Client Support
Experience providing customer support via phone, email, and remote tools
Strong troubleshooting and rootcause analysis skills
Experience supporting Windows desktop environments
Experience troubleshooting printers, print drivers, print queues, and related systems
Strong communication and customer service skills
Ability to manage multiple priorities in a fastpaced environment
Preferred Qualifications
Experience with Zebra, Sato, Datamax, or other barcode label printers
Experience with BarTender, TechLynx, or label management software
SQL Server knowledge backups, restores, and basic queries
Experience with CRM platforms and ticketing systems
Experience in U.S.based technology or software environments
Spanish or French is a plus
Main Responsibilities




Provide technical support via phone, email, and remote access tools
Troubleshoot software, printer, labeling, and systemrelated issues
Support software installations, workstation setups, and client environments
Assist clients with software usage, training, and best practices
Diagnose print driver, queue, and label formatting issues
Maintain accurate client records and support documentation
Collaborate with internal teams to resolve complex technical issues
Assist with SQL database backups, restores, and system maintenance when required
Deliver an exceptional customer experience while meeting support goals
What We Offer
Competitive salary
100 Remote opportunity
Professional growth and development
Comprehensive training and onboarding
Exposure to specialized software and technology solutions
Collaborative international work environment
Position Details
Location Remote Position
Schedule Monday to Friday 800 AM 500 PM CST
Bolsa de trabajo Colombia ofrecemos puesto de Payroll Associate para el sector de Administracion Oficina en la empresa SOLVO S.A.S de Medellín. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Payroll Associate Inglés Avanzado (Medellín)
🏢 Solvo
📍 Medellín