About Veho
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy,
and we reward performance and impact players with generous equity and incredible career growth opportunities.
About the Role
Veho is looking for an IT Operations Engineer to join our growing IT organization, reporting directly to the IT Supervisor. This role sits at the intersection of hands-on technical support, identity and access management, device lifecycle engineering, and operational excellence for both our remote workforce and in-office staff in Bogotá, Colombia. You will be responsible for resolving tier 1 and tier 2 support issues within agreed SLAs, maintaining and automating identity workflows across key SaaS tools, managing hardware inventory and deployment, and supporting onsite IT infrastructure for our Bogotá office. Beyond daily operations, you will own small-to-medium IT projects, leverage AI and automation to streamline helpdesk processes, and serve as a critical technical anchor for our Latin Amer
📌 IT Helpdesk Associate (Bogotá)
🏢 Veho
📍 Bogotá