Who we are

Ai Case Leads is an attorney case acquisition company. We deliver fully signed personal injury retainer agreements to law firms nationwide.

Most marketing companies hand a law firm a phone number and wish them luck. We take it all the way to a signed case. Our intake team talks to people right after an accident, often on one of the worst days of their lives. We figure out quickly whether they have a real claim, explain how the process works, and get the firm’s retainer signed correctly while they’re still on the line. The firm gets a client who is qualified, signed and ready to work. No chasing, no tire-kickers, no half-finished paperwork.

That model only works if our people are sharp. Our remote team of 50–60 reps handles thousands of conversations a month across phone, SMS and email. Every one of those conversations counts: it’s a real person who needs help, and a law firm counting on us to get it right.

Why this role exists

We’ve grown fast, and the owner is still the person everyone goes to for answers. They decide which cases qualify, catch signing mistakes,



cover shifts and coach reps on the fly. That has to change, and that’s where you come in.

You’ll be the #2 in the company. You report directly to the owner, and everyone on the sales floor reports to you: team leads, our new-hire trainer, and every setter, closer, SMS rep and email rep. Our trainer runs onboarding for every new class, which leaves no one to keep developing the reps already on the floor. You’ll own that, and you’ll bring the sales depth that makes the whole team better, training included.

This isn’t a “support the manager” job. You are the manager.

What you’ll do

Be the answer. Reps and team leads come to you all day with questions like: Does this case qualify? Should we sign it? What do I say when they push back? You make the call quickly and correctly, and you teach people along the way so they need you less over time.

Protect every signed case. A wrong agreement, a ba

📌 Sales & Operations Manager (BilingualEnglish & Spanish) (Colombia)
🏢 Ai Case Leads
📍 Colombia