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Full time

113572-JOB

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.

Today,



1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based

About the Role

This role sits within Sprinklr's Professional Services organization and is a hybrid Implementation Consultant and Managed Services Consultant position focused on Sprinklr CCaaS solutions. The idóneo candidate will be equally comfortable leading new customer implementations and providing strategic post-go-live consulting and optimization services.

You will partner with customers throughout their entire lifecycle, from discovery and solution design through implementation, adoption, expansion, and ongoing optimization. Success in this role require

📌 Implementation Consultant (Colombia)
🏢 Sprinklr
📍 Colombia