Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Billing Operations

The Billing Analyst supports manual billing operations across Services business, ensuring accuracy and responsiveness in both internal and external billing communications. This role also drives process improvements and reporting automation to reduce manual interventions and enhance operational efficiency.​

Role​
Manage billing processes across the business, including corrections and adjustments.​

Provide billing support to internal stakeholders to resolve account and invoice issues,



including contract review and billing summaries as necessary​

Support reconciliation of billing data across systems to ensure consistency and compliance.​

Identify opportunities to reduce manual work using available suite of tools, and document ongoing process improvements​

All About You​
You’re detail-oriented and thrive in environments where accuracy is critical.​

You enjoy solving problems and improving processes to make work more efficient.​

You communicate clearly and professionally with both internal teams and external customers.​

You’re comfortable working with data and backend systems, and you’re eager to learn new tools.​

You take ownership of your work and follow through on tasks with minimal supervision.​

You’re collaborative and open to feedback, always looking for ways to improve.​

​
Requirements​
Preferred BA or equivalent​

2+ years of experience in billing, finance operations, or revenue operations—preferab

📌 Senior Analyst, Billing Operations (Bogotá)
🏢 Mastercard
📍 Bogotá