19 oct
|
Taskus Colombia
|
Valle del Cauca
19 oct
Taskus Colombia
Valle del Cauca
TaskUs Colombia SAS is seeking a bilingual Quality Analyst to join our Colombia team. The role requires at least 1 year of QA experience, strong English/Spanish abilities, and solid Excel/Google Sheets skills. You will audit calls, coach agents, and report performance across daily/weekly cycles.
You will partner with team leads to drive metric improvements, participate in training needs, and identify quality issues for proactive resolution. A bias for continuous improvement is essential.
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📌 Quality Analyst: CX & Process Improvement (Valle del Cauca)
🏢 Taskus Colombia
📍 Valle del Cauca