Amazon Operation Services Colombia S.A.S. is seeking a Customer Service Team Manager to lead a team of 20 associates and drive service excellence across all customer interactions, ensuring fast, accurate resolutions and a positive customer experience.
The role emphasizes coaching and development, scheduling, and payroll oversight, with a focus on modeling world-class service and adhering to Amazon principles.
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📌 Customer Service Team Leader — People & Performance (Bogotá)
🏢 Amazon
📍 Bogotá