LOC42001: Otis Colombia - Bogotá Calle 140 No 12b - 25, Bogotá
LOC42006: Otis Colombia - Carrera 8A No. 32-12 Ofic. 409 Av. Panamá Edifi. Fernando Diaz La Matuna, Cartagena
LOC42005: Otis Colombia - Carrera 36 No. 51-13 Oficina 202, Bucaramanga
LOC42002: Otis Colombia - Cra 24F Oeste No 3-234, Cali
LOC42003: Otis Colombia - Circular 76 No. 35-21 Barrio Laureles, Medellin
LOC42004: Otis Colombia - Carrera 46 No. 69-148 Ofc. Local 209 Edificio Confort Inn., Barranquilla
Full time
**Date Posted:**
**Country:**
Colombia
**Location:**
LOC42001: Otis Colombia - Bogotá Calle 140 No 12b - 25, Bogotá
**Resumen de funciones**
¿Te gustaría unirte a una verdadera empresa internacional, impulsada por el talento, que valora la Seguridad, la Ética, la Calidad, la Innovación y las Oportunidades para los Empleados?
Otis está creciendo y busca un Técnico de Servicio encargado de Realizar mantenimiento preventivo y correctivo de ascensores y escaleras mecánicas, garantizando su operación segura y eficiente. Realizar reparaciones de complejidad intermedia. Este cargo requiere conocimientos especializados en equipos electromecánicos y la capacidad de seguir protocolos de mantenimiento establecidos para prevenir averías y maximizar la vida útil de los sistemas.
**En un día normal tendrás que:**
+ Garantizar el cumplimiento de las normas de seguridad y calidad.
+ Realizar pruebas y ajustes para asegurar que los sistemas operen de manera segura y eficiente después de la reparación (resolución de avería).
+ Responder y atender rapida y eficazmente las llamadas de emergencia para solucionar averías o fallas críticas en elevadores y Escaleras mecánicas, minimizando el tiempo de inactividad (fuera de servicio).
**¡Lo que necesitarás para tener éxito!**
+ **Educación:** Técnico o Tecnólogo en Mantenimiento Electromecánico, Electrónica, Mecánica, Automatización o áreas afines.
+ **Experiencia:** Mínimo 2 años de experiencia en mantenimiento de ascensores.
+ **Formación deseable:**
**Conocimientos Técnicos:**
+ Experiencia en el uso y manejo de herramientas de mano y electromecánicas para diagnóstico y reparaciones.
+ Capacidad para interpretar procedimientos, instrucciones y manuales de campo.
+ Conocimiento de normas de seguridad y calidad para el mantenimiento de equipos de elevación.
**Habilidades:**
+ Atención al detalle y capacidad para identificar problemas antes de que se agraven.
+ Habilidades interpersonales para interactuar con los clientes y colegas de forma efectiva.
+ Proactividad y capacidad para gestionar el tiempo de manera eficiente.
+ Capacidad para trabajar de forma autónoma y en equipo. Además, de gran disposición para seguir indicaciones del Supervisor.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a general, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

LOC42001: Otis Colombia - Bogotá Calle 140 No 12b - 25, Bogotá
Full time
**Date Posted:**
**Country:**
Colombia
**Location:**
LOC42001: Otis Colombia - Bogotá Calle 140 No 12b - 25, Bogotá
**Resumen de funciones** **:**
Tendrás la capacidad de seguir protocolos de mantenimiento establecidos (POE) para prevenir averías y maximizar la vida útil de los sistemas. Foco en Mantenimiento Preventivo.
**En un día normal tendrás que:**
+ Guiar a sus colegas como mentor y apoya iniciativas estratégicas.
+ Apoyar al supervisor en tareas como: asistirlos en el mantenimiento preventivo y correctivo de los sistemas de elevadores y escaleras.
+ Brindar asesoría técnica a clientes en el correcto uso de los elevadores y explicación de las novedades de sus equipos.
+ Asegurar que todas las intervenciones técnicas cumplan con las normativas locales y de OTIS con relación a la Seguridad y Calidad.




+ Asegurar que los tiempos de repuesta ante fallas cumplan con los acuerdos de nivel de servicio (ANS).
+ Reportar inmediatamente cualquier novedad de seguridad que pueda poner en riesgo su integridad, la de sus compañeros y la de los usuarios.
+ Llevar a cabo reparaciones correctivas y preventivas en elevadores, escaleras mecánicas y otros equipos relacionados, garantizando su funcionamiento seguro y continuo.
+ Comprobar los sistemas de seguridad (frenos, sistemas de emergencia, sensores, entre otros) para garantizar que los equipos cumplan con los estándares de seguridad requeridos por OTIS y normativa local vigente.
+ Cumplir con los lineamientos de Seguridad establecidos por la empresa.
+ Identificar, Reportar y Cambiar componentes desgastados o dañados según sea necesario para evitar fallas operativas.
+ Trabajar de la mano con los Supervisores de Servicio para proponer mejoras del área sobre los procedimientos de mantenimiento con el fin de optimizar la operación, reducir las averías y evitar los equipos fuera de servicio.
+ Interactuar con los clientes para indagar e informar sobre el estado del mantenimiento, ofrecer recomendaciones para el uso adecuado y resolver inquietudes.
+ Registrar oportuna, detallada y correctamente todas las actividades de mantenimiento, repuestos utilizados y condiciones de los equipos en los sistemas o medios otorgados por la compañia los tiempos utilizados y el detalle de código de actividad en los controles de puntos y novedades de nómina.
+ Cumplir con las políticas, reglas y directrices de la Compañía.
+ Realizar los turnos de disponibilidad asignados.
+ Asisitir a las diferentes capacitaciones sobre nuevas tecnologías y procedimientos.
+ Identificar y solicitar las piezas de repuesto necesarias para las reparaciones.
+ Retornar los respuestos averiados al centro de servicios y seguir las politicas de Material Estrategico, diligenciando los eForms definidos para tal fin.
+ Identificar las fallas de calidad de los equipos y reportar para proceso de AMT y FTB como indica el procedimiento "Procedimiento AMT, FTB y PUI (PR-OP-01)"
**¡Lo que necesitarás para tener éxito!**
+ **Formación académica:** Técnico o Tecnólogo en Mantenimiento Electromecánico, Electrónica, Mecánica, Automatización o áreas afines.Si la carrera (técnico, tecnológo o profesional) es avalada por algun consejo profesional como: CONTE,COPNIA,CONALTEL, es un requisito contar con la tarjeta profesional vigente que avale la profesión.
+ **Experiencia:** Mínimo 6 meses. Técnico o tecnólogo en mantenimiento de ascensores, escaleras mecánicas u otros equipos electromecánicos. Conocimiento en diagnósticos básicos y mantenimientos preventivos. Perfiles mécanicos de Técnicos de Instalación pueden ser inluidos.
+ **Deseables:** **Conocimientos Técnicos:** Experiencia en el uso y manejo de herramientas de mano y electromecánicas para diagnóstico y reparaciones. Capacidad para interpretar procedimientos, instrucciones y manuales de campo.Conocimiento de normas de seguridad y calidad para el mantenimiento de equipos de elevación.
+ **Deseables: Habilidades:** Atención al detalle y capacidad para identificar problemas antes de que se agraven. Habilidades interpersonales para interactuar con los clientes y colegas de forma efectiva. Proactividad y capacidad para gestionar el tiempo de manera eficiente. Capacidad para trabajar de forma autónoma y en equipo. Además, de gran disposición para seguir indicaciones del Supervisor.
**Field Services Audio Visual Technician**
**About the role**
As a **Field Services Audio Visual Technician** , you will make an impact by ensuring the reliability, performance, and user experience of workplace technology and audio visual environments. You will be a valued member of the Field Services team and work collaboratively with end users, IT support teams, workplace technology teams, business stakeholders, and external vendors to deliver seamless collaboration experiences.
**In this role, you will:**
+ Support, maintain, and troubleshoot audio visual technologies, video conferencing solutions, Microsoft Teams Rooms, and conference room collaboration systems.
+ Provide technical support for executive meetings, business presentations, town halls, live events, and hybrid collaboration environments.
+ Deliver onsite desktop and end-user support, resolving hardware, software, connectivity, and peripheral-related issues.
+ Coordinate device deployments, technology refreshes, workstation setups, and onboarding activities to ensure user readiness.
+ Manage incidents and service requests through established ITSM processes while maintaining accurate documentation and meeting service-level commitments.
**Work model**
Tthis is an **onsite position** requiring attendance at a client or Cognizant office in **Bogotá, Colombia** .
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered**
+ 4+ years of experience supporting audio visual technologies, workplace technology services, or IT field services environments.
+ Hands‑on experience with Microsoft Teams Rooms, video conferencing platforms, conference room technology, cameras, microphones, displays, and control systems.
+ Experience providing desktop support for Windows and macOS devices, including troubleshooting hardware, software, and peripheral issues.
+ Strong knowledge of IT Service Management (ITSM), Incident Management processes, and ServiceNow.
+ Understanding of networking concepts and remote support technologies.
+ Excellent problem‑solving, customer service, communication, and stakeholder management skills.
+ Ability to work effectively in fast‑paced environments and provide support for critical business meetings and events.
**These will help you stand out**
+ Experience supporting enterprise audio visual infrastructure and integrated collaboration environments.




+ Previous experience within the Media, Entertainment, or related industries.
+ Experience coordinating with third‑party vendors and technology partners for escalations and equipment support.
+ Knowledge of workplace technology best practices and conference room operational support.
+ Ability to lead technical troubleshooting efforts and drive timely issue resolution with minimal business disruption.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that can make you stand out as someone who can bring new and exciting things to this role.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
**Job Description**
Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non‑technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
**Responsibilities**
**Key Responsibilities**
**Datacenter Services Operations‑Break/Fix and Hardware Maintenance:**
-Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
-Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
**Datacenter Services Operations‑Network Configuration, Installation, and Augmentation:**
-Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
-Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
**Technical Support and Trouble Shooting‑Technical Support and Trouble Shooting:**
-Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.
**Safety and Compliance‑Safety, Security, Compliance, and Documentation:**
-Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs‑off within a data center and/or customer site environments.
-Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.
-Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on‑site work at customer locations and at office, with limited supervision.
**Continuous Improvement:**
-Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
-Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.
-Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues.
**Collaboration, Vendor Relations, and Leadership‑Collaboration, Vendor Relations, and Leadership**
-Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.
-Acts as a technical liaison for technical and non‑technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
-Ensures contractors and vendors deliver quality services and that all SLAs are being met.
-Contributes to quality assurance through process creation and training of less experienced peers.
**Core Responsibilities**
**Planning & Execution:**
-Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.
**Collaboration & Partnership:**
-Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives.
-Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.
**Problem Solving:**
-Develops and shares procedures to identify and resolve routine or non‑routine issues, serving as an escalation point for the team.
-Collects and reviews data and/or information to troubleshoot complex errors.
**Continuous Learning:**
-Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field.
**Continuous Improvement:**
-Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in A… #6579-,

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📌 Técnico De Mantenimiento Hidráulico Industrial (Bogotá, D.C.)
🏢 4900 Diversey Ch
📍 Bogotá, D.C.