Visa is seeking a Work Force Planning Associate to support Client Care strategy and operations. The role defines and manages strategic priorities, including business planning, demand forecasting, workforce planning, QA, and metrics monitoring across multiple sites.
Proficiency with Gen esys WFM and other tools is expected, with emphasis on data-driven decisions. The adecuado candidate has 2+ years in workforce management or 6+ months with a related degree, strong Excel skills, and the ability to
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📌 Strategic Workforce Planner — Client Care & Forecasting (Bogotá)
🏢 Visa
📍 Bogotá