Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity:

The Client Service Specialist supports the sales and client management staff by assisting with group enrollment, renewal processes and additional administrative functions that are designed to improve and enhance workflows, timeliness, and client responsiveness.

Responsibilities:
- Assists with communications, follow-up and distribution of applications to carriers
- Collects missing information from groups and sends approval letters to clients




- Completes and/or coordinates quotes and proposals for all new and renewal business
- Updates census, policy information and commissions for all accounts and policies
- Assists with renewals and new business applications
- Attaches applications to appropriate client file in Microsoft CRM
- Processes all outgoing packages, shipments, mail, etc. and coordinates all presentation materials
- Follows-up on service issues or coordinates through Customer Advocate Center (CAC) and acts as phone back-up for call overflow

Requirements:
- Strong attention to detail
- Positive, can-do attitude
- Self-motivated, versátil and disciplined
- Ability to work independently as well as in team environment
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to thrive in fast-paced production environment

Experience:
- 2+ years’ applicable job experience, preferred
- Profi

📌 Employee Benefits Client Service Specialist (Colombia)
🏢 Digital Insurance
📍 Colombia