Case Manager (Colombia)

Case Manager (Colombia)

20 oct
|
HireHawk
|
Colombia

20 oct

HireHawk

Colombia

Employment Type: Full-Time Contractor Workplace: Remote Compensation: USD $1,400 - $1,600 / month Schedule: Monday-Friday schedule, 8:30 AM - 5:00 PM PST.
About Us
HireHawk connects skilled professionals around the world with meaningful remote opportunities at U.S. and Canadian companies. We focus on building high-performing remote teams where strong communication, ownership, and consistent follow-through matter.
About the Role
In this role, you will support a U.S. personal injury law firm while working remotely within a structured, outcomes-focused environment.
Responsibilities
- Own an assigned portfolio of personal injury cases from intake through demand, settlement, or transfer to litigation.
- Keep clients consistently informed about case status, medical treatment, upcoming steps, and outstanding requirements.
- Coordinate medical treatment, referrals, appointments, and follow-ups so clients remain on track with their care.
- Request, obtain, review, and organize medical records, billing statements, and other supporting case documentation.




- Communicate directly with insurance adjusters regarding claim status, liability, coverage, documentation, and settlement progress.
- Monitor treatment timelines, case milestones, deadlines, missing records, and outstanding documentation to prevent avoidable delays.
- Identify case issues, stalled treatment, liability concerns, or other risks early and escalates them to supervising attorneys when appropriate.
- Partner with demand writers to ensure files are complete, organized, and ready for demand preparation.
- Support settlement coordination by tracking outstanding balances, liens, documentation, and case closure requirements.
- Maintain complete, accurate, and well-organized case records within the firm's case management system.

Requirements
- 2-3+ years of relevant experience supporting U.S. plaintiff-side personal injury cases, with hands-on case management experience strongly preferred.
- Demonstrated ability to man

📌 Case Manager (Colombia)
🏢 HireHawk
📍 Colombia

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