Description

Communication Specialist Roles – Communications Delivery Hub

Who We Are

We are one of the world's leading professional services firms, combining engineering, consulting, and science to drive positive impact. With 73,000 people across more than 500 offices globally, we deliver projects in Mining, Transportation & Infrastructure, Buildings, Environment, Energy, Oil & Gas, and Energy Transition.

At WSP, we transform the built environment and protect the natural environment. We drive innovation, value curiosity, and lead in sustainability through our ESG approach and expertise in water and energy transition.

Imagine a better future. Here, you can help build it.

Why Work at WSP?

At WSP, you'll find opportunities to think big, grow your career, and contribute to projects that make a real difference. Our purpose is to create environments that improve people's lives.

We are a collaborative, inclusive, and diverse organization where every individual brings something unique. We encourage new ideas, foster innovation, and ensure equal opportunities for all candidates.

Ready to Get Started?

With us, you can.

Communications Services Delivery Hub

The Communications Specialist is an experienced professional role within WSP's Communications Services Delivery Hub, a global communications function that supports internal, corporate, and regional communications teams across multiple geographies.

Reporting to the Director, Communications Services Delivery Hub, this role plays a key part in delivering high-quality, on-brand internal communications by providing independent, hands-on support across a wide range of initiatives, audiences, and channels. The Communications Specialist contributes to the development, adaptation, and optimization of content, ensuring consistency, accuracy, and alignment with established editorial standards and processes.





This role is ideal for a communications professional who demonstrates sound judgment, understands business context, can confidently manage multiple priorities, and collaborates effectively with diverse stakeholders in a structured global environment.

Key Responsibilities

Content Creation, Adaptation, and Optimization

- Independently develop, edit, and refine internal communication content, including organizational updates, leadership communications, change-related messaging, and campaign materials.
- Adapt content for different audiences, channels, and regions while maintaining clarity, tone, and brand alignment.
- Optimize messaging to improve engagement, readability, and effectiveness across internal communication platforms.

Independent Service Delivery

- Provide professional-level support to internal communications partners, managing requests from intake through delivery.
- Manage multiple priorities and deadlines while ensuring quality and consistency of deliverables.
- Exercise judgment to resolve content-related issues, escalating only when necessary.

Stakeholder Collaboration

- Work confidently with Communications Business Partners, regional teams, and subject matter experts to understand objectives and translate them into effective communication deliverables.
- Act as a trusted collaborator within the Hub, contributing to seamless coordination across regions and teams.
- Support alignment between integral messaging and local or functional communication needs.

Brand, Governance, and Editorial Standards





- Ensure all content aligns with WSP's brand voice, editorial guidelines, and governance frameworks.
- Consistently apply established templates, workflows, and review processes.
- Contribute to maintaining a consistent global internal communications experience.

Process Improvement and Knowledge Management

- Identify opportunities to improve content quality, templates, and delivery processes.
- Share best practices and lessons learned across the Communications Services Delivery Hub.
- Support continuous improvement initiatives within the team.

Scope and Complexity

- Operates with a high degree of autonomy on defined communication initiatives.
- Manages multiple deliverables simultaneously with minimal supervision.
- Applies professional judgment within established frameworks, policies, and standards.
- Understands organizational and business context when developing communications.

Key Stakeholders

- Director, Communications Services Delivery Hub
- Communications Business Partners
- Corporate, regional, and local communications teams
- Internal subject matter experts and functional leaders

Required Knowledge, Skills, and Experience

- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
- Minimum of 2 years of experience in internal or corporate communications.
- Excellent writing, editing, and content optimization skills, with a high level of accuracy and attention to detail.
- Demonstrated ability to manage multiple priorities independently in a structured environment.
- Strong collaboration skills and comfort working with teams across different geographies, cultures, and time zones.
- Solid understanding of organizational communications and business context.
- Proficiency in Microsoft 365 and digital collaboration tools.
- Advanced English proficiency (B2-C1 level).

Qualifications

#Colombia

#LI-MP1

📌 Communication Specialist Roles - Comm Delivery Hub (Colombia)
🏢 WSP
📍 Colombia