Tier 2 Help Desk Technician - Remote (Colombia)

Tier 2 Help Desk Technician - Remote (Colombia)

22 oct
|
Dynamics ATS
|
Colombia

22 oct

Dynamics ATS

Colombia

DOXA is seeking a Tier 2 Help Desk Technician in Colombia to support escalated IT issues across hardware, software, and network domains. You will provide remote and phone-based assistance, troubleshoot complex problems, and coordinate with Tier 3 and other IT teams while maintaining thorough documentation in the ticketing system.

Idóneo candidates have 2+ years in IT support, strong English communication, and experience with Microsoft 365, Active Directory, and remote tools.

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📌 Tier 2 Help Desk Technician - Remote (Colombia)
🏢 Dynamics ATS
📍 Colombia

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