22 oct
|
EXL Talent Acquisition Team
|
Bogotá
22 oct
EXL Talent Acquisition Team
Bogotá
The user is responsible to process all back office transactions in US P&C; client area namely-Mid term changes, endorsements, Coding, correspondence etc.
- Primarily responsible for processing transactions as per the SLAs outlined by the client
- Ensure that all the transactions are processed as per defined and documented desktop procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is compliant with predefined parameters
- Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
#J-18808-Ljbffr
📌 Executive-Back-End/Voice/ Customer Service-Inbound - English customer service (Bogotá)
🏢 EXL Talent Acquisition Team
📍 Bogotá