Senior Site Reliability role at nortal. Latin America.

devopsroles summary, based on the employer's posting.

What you'll do

- Build and operate fault-tolerant distributed systems and caching services, assessing how to support much higher traffic
- Improve cache lifetimes, refresh patterns and placement while protecting performance and downstream dependencies
- Create automated release pipelines, repeatable infrastructure practices, load tests and deployment quality checks
- Monitor cache latency, throughput, availability and errors, then improve service objectives and automate operational work
- Diagnose production incidents, lead blameless reviews and set practical reliability standards for engineering teams

What you bring

- At least five years in site reliability, Dev Ops, platform work or another production infrastructure discipline
- A degree in computer science, engineering or a related subject, and advanced English for US client work
- Apache Cassandra experience covering data models, replication, consistency, tuning and multi-datacenter setups
- Experience scaling production distributed systems, with AWS, caching, high availability and automated delivery pipelines
- Strong scripting or programming ability, plus experience with performance tests, capacity planning and infrastructure automation

Who this fits

This role suits a senior engineer who can work autonomously, resolve ambiguous technical problems and guide a small team. The work is remote with a LATAM team, and advanced English is needed for collaboration with US clients. This is a talent-network search, so contact may come when a matching client role opens.

From the employer

Senior Site Reliability Engineer (SRE) - Talent Connection

Real ownership from day one, not check-ins and micromanagement. That's what the Senior Site Reliability Engineer (SRE) role at Nortal looks like.

What working with us looks like

- Remote work with a LATAM team. Coffee breaks, tech talks, and games keep it human, even at a distance.
- No micromanagement. We hire for autonomy and expect you to use it.
- Support beyond the job. Our People Care team helps with time off, wellness, and anything in between.
- Our accounts team handles client relationships, so you focus on the work.

What you get

- Full remote work, with coworking spaces across LATAM if you want to meet the team in person.
- Paid time off under your country's rules, at full salary.
- National holidays.
- Sick leave, no stress attached.
- A yearly refundable credit.



Spend it on anything related to your health and well-being.
- A day off for your birthday.

About this search

Great talent doesn't wait for job postings, so we don't either. We're building a network of skilled professionals for roles that come up regularly with our clients.

The role

As a Senior Site Reliability Engineer , I help modernize and scale production platforms, most recently a customer-data caching platform that serves 20–25+ consuming applications at about 3,000 requests per second. I work across SRE, Dev Ops, engineering and architecture to improve resiliency, automation, observability, deployment practices and overall platform reliability. I work independently, set technical direction and do well in small engineering teams.

- Design, build and operate highly available, fault-tolerant distributed systems and caching platforms.
- Evaluate the existing architecture and identify opportunities to scale the platform toward 6x current traffic while maintaining performance and resiliency.
- Improve caching strategies, including TTLs, refresh patterns, cache placement, performance and downstream dependency management.
- Help evolve the platform toward active-active resiliency and validate failure, recovery and capacity scenarios.
- Design and implement automated CI/CD pipelines, including rolling, blue/green or canary deployment strategies, automated checks and quality gates.
- Establish infrastructure, configuration, secrets and application deployment practices using an everything-as-code approach.
- Build performance and load-testing capabilities and establish meaningful performance gates for releases.
- Develop monitoring, alerting and observability for cache latency, throughput, availability, errors and other key reliability indicators.
- Define and improve SLIs, SLOs, error budgets and operational KPIs where appropriate.
- Automate operational tasks and reduce manual intervention through scripting, tooling and infrastructure automation.
- Troubleshoot production issues, perform root-cause analysis and drive reliability improvements through blameless post-incident reviews.
- Provide technical guidance and establish engineering guardrails for SRE and development teams.




- Collaborate with Java/Spring Boot engineers, architects, client FTEs and other technical teams to deliver platform improvements.

What we're looking for

- Bachelor's Degree in Computer Science, Engineering, ora relatedfield.
- 5+ years of experience working in Site Reliability Engineering, Dev Ops, platform engineering or a similar production infrastructure role.
- Experience operating and scaling distributed systems in production environments.
- Strong understanding of caching architectures, performance optimization and high-availability systems.
- Hands‑on AWS experience and familiarity with cloud-native architecture.
- Experience designing and implementing automated CI/CD pipelines and deployment strategies for highly available systems.
- Experience with infrastructure/configuration/secrets as code and a strong preference for automated, repeatable processes.
- Strong understanding of observability, monitoring, alerting, performance metrics and production troubleshooting.
- Experience with performance testing, capacity planning and identifying system bottlenecks.
- Strong programming or scripting experience for automation and tooling; Java/Spring Boot experience strongly preferred.
- Ability to work independently, take ownership of ambiguous technical problems and move work forward with limited direction.
- Ability to provide technical leadership and establish practical engineering standards and guardrails within a small team.
- Advanced English Level isrequiredfor this role,as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

Strongly Preferred

- Experience with GraphQL and API gateway architectures.
- Kubernetes and containerized application experience.
- Terraform or other infrastructure-as-code tools.
- Prometheus, Grafana, Datadog or similar observability platforms.
- Kafka, Amazon MSK or other event-streaming technologies.
- Experience with enterprise customer-data platforms or high-volume caching systems.

About Nortal

For over 25 years, we've built the systems that integral enterprises and public institutions run on. Today, that means using AI and data to help organizations make better decisions, not just build what they asked for.

We believe good solutions don't have to be complicated. That's why our clients trust us with the initiatives that matter most.

Real ownership, real impact, no micromanagement.

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📌 Senior Site Reliability Engineer (SRE) - Cassandra & AWS - Talent Connection nortal · Latin America · Site Reliability Pay not stated 11d ago (Colombia)
🏢 Devopsroles
📍 Colombia