We are looking for a skilled Team Leader who will assist in guiding and managing our team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Your duties will include daily supervision, management, and motivation of team members.

We expect you to be a capable leader with excellent communication skills. You should be proactive in order to ensure effective collaboration and optimize team operations.

Team Leader responsibilities are :

- Set clear team goals and motivate team members
- Help to setup an inspiring team environment with an open communication culture
- Oversee daily operations, delegating tasks and setting deadlines
- Discover training needs and provide coaching
- Interact with team members to receive their feedback and help resolve any problems
- Supervise team performance and prepare reports on its metrics




- Encourage high performance, creativity, and risk-taking
- Develop and maintain team-building activities

Team Leader requirements are :

- Preferably experience working as a Team Leader or Supervisor
- Excellent practical knowledge of performance metrics
- Good experience with Excel or Google Sheets (For reports)
- Strong communication and leadership skills
- Strong decision-making, organizational and time-management skills
- Background in sales

Tipo de puesto: Jornada completa, Indefinido

Salario: $3.000.000 - $3.500.000 al mes

Pregunta(s) de postulación:

- English level
- Do you have any previous experience as a Team Lead or supervisor in BPO campaingns?

📌 Team Leader - Barranquilla
🏢 Connect2Bpo
📍 Barranquilla