Concentrix in Bogotá, Colombia is seeking a Director to lead workforce operations for the call center, driving strategic planning, staffing optimization, and performance excellence across multiple teams.
The role requires strong leadership, collaboration with partners, and a track record in clinical research or healthcare contact center environments to ensure efficient incident handling and quality service.
📌 Director de Operaciones de Personal — Call Center Médico (Bogotá)
🏢 Concentrix
📍 Bogotá
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