About the Role

We are looking for a Bilingual Sales Agent/Associate to handle prospective guest inquiries and convert leads into confirmed reservations for a furnished rental business specializing in short-term and monthly stays. The role focuses on sales conversion, lead follow-ups, and assisting guests throughout the booking process.

Responsibilities

- Handle booking inquiries through messaging platforms, email, and phone calls.
- Write clear, professional, and well-structured messages and emails to guests.
- Follow up with prospective guests and convert inquiries into confirmed reservations.
- Assist guests with property details, pricing, availability, and booking requests.
- Manage multiple conversations while ensuring timely and professional communication.
- Maintain accurate guest information and reservation records in CRM or property management systems.

Qualifications





- 2+ years of relevant experience working with U.S.-based clients in short-term rentals, hospitality, or property management.
- Fluent in English and Spanish, with strong written and verbal communication skills.
- Experience handling customer inquiries through messaging platforms, email, and phone calls.
- Strong sales skills, including lead follow-ups, objection handling, and booking conversion.
- Excellent written communication skills, with strong grammar, spelling, and attention to detail.
- Experience with Airbnb, Booking.com, Vrbo, HubSpot, or similar platforms is a plus.
- Willingness to work either a morning or afternoon/evening shift aligned with U.S. business hours.

📌 Bilingual Sales Associate (Urgent) (Colombia)
🏢 Mpower Sourcing
📍 Colombia