Job Description
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. Why join us If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

About the role
We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management. MUST HAVES
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- 4+ years of hands‑on experience operating Kubernetes in production, ideally with Service Mesh.
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- Strong Linux and command line fundamentals.
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- Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
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- Experience working with a public cloud provider, preferably Azure or AWS.
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- Upper-intermediate English level. NICE TO HAVES
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- Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
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- Scripting or coding in Python or Java is a strong plus.
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- CI/CD, infrastructure as code such as Helm or Terraform is a plus.
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- Financial services background is not required. WHAT YOU WILL DO
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- Operate and maintain the Kubernetes based platform across public and private cloud environments.
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- Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
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- Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
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- Onboard and support new clients onto the platform.
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- Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
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- Identify and deliver process improvements.
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- Support software and hardware upgrades and keep components up to date.
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- Proactively manage capacity so the platform scales with demand. PERKS AND BENEFITS
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- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
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- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
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- Exciting projects: Modern solutions with Fortune 500 and top product companies.
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- Flextime: Versátil schedule with remote and office options. Requirements Hands‑on experience of at least 4 years operating Kubernetes in production, ideally with Service Mesh. Strong Linux and command line fundamentals. Confident debugging & troubleshooting complex systems, from the application layer through to lower-level infrastructure. Experience working with a public cloud provider, preferably Azure or AWS.

📌 Site Reliability Engineer (Risaralda)
🏢 AgileEngine
📍 Risaralda