Senior Site Reliability role at nortal. Latin America.

devopsroles summary, based on the employer's posting.

What you'll do

- Build and operate fault-tolerant distributed systems and caching services, assessing how to support much higher traffic
- Improve cache lifetimes, refresh patterns and placement while protecting performance and downstream dependencies
- Create automated release pipelines, repeatable infrastructure practices, load tests and deployment quality checks
- Monitor cache latency, throughput, availability and errors, then improve service objectives and automate operational work
- Diagnose production incidents, lead blameless reviews and set practical reliability standards for engineering teams

What you bring

- At least five years in site reliability, DevOps, platform work or another production infrastructure discipline
- A degree in computer science, engineering or a related subject, and advanced English for US client work
- Apache Cassandra experience covering data models, replication, consistency, tuning and multi-datacenter setups
- Experience scaling production distributed systems, with AWS, caching, high availability and automated delivery pipelines
- Strong scripting or programming ability, plus experience with performance tests, capacity planning and infrastructure automation

Who this fits

This role suits a senior engineer who can work autonomously, resolve ambiguous technical problems and guide a small team. The work is remote with a LATAM team, and advanced English is needed for collaboration with US clients. This is a talent-network search, so contact may come when a matching client role opens.

From the employer





Senior Site Reliability Engineer (SRE) - Talent Connection

Real ownership from day one, not check-ins and micromanagement. That's what the Senior Site Reliability Engineer (SRE) role at Nortal looks like.

What working with us looks like

- Remote work with a LATAM team. Coffee breaks, tech talks, and games keep it human, even at a distance.
- No micromanagement. We hire for autonomy and expect you to use it.
- Support beyond the job. Our People Care team helps with time off, wellness, and anything in between.
- Our accounts team handles client relationships, so you focus on the work.

What you get

- Full remote work, with coworking spaces across LATAM if you want to meet the team in person.
- Paid time off under your country's rules, at full salary.
- National holidays.
- Sick leave, no stress attached.
- A yearly refundable credit. Spend it on anything related to your health and well-being.
- A day off for your birthday.

About this search

Great talent doesn't wait for job postings, so we don't either. We're building a network of skilled professionals for roles that come up regularly with our clients.

The role

As a Senior Site Reliability Engineer , I help modernize and scale production platforms,



most recently a customer-data caching platform that serves 20–25+ consuming applications at about 3,000 requests per second. I work across SRE, DevOps, engineering and architecture to improve resiliency, automation, observability, deployment practices and overall platform reliability. I work independently, set technical direction and do well in small engineering teams.

- Design, build and operate highly available, fault-tolerant distributed systems and caching platforms.
- Evaluate the existing architecture and identify opportunities to scale the platform toward 6x current traffic while maintaining performance and resiliency.
- Improve caching strategies, including TTLs, refresh patterns, cache placement, performance and downstream dependency management.
- Help evolve the platform toward active-active resiliency and validate failure, recovery and capacity scenarios.
- Design and implement automated CI/CD pipelines, including rolling, blue/green or canary deployment strategies, automated checks and quality gates.
- Establish infrastructure, configuration, secrets and application deployment practices using an everything-as-code approach.
- Build performance and load-testing capabilities and establish meaningful performance gates for releases.
- Develop monitoring, alerting and observability for cache latency, throughput, availability, errors and other key reliability indicators.
- Define and improve SLIs, SLOs, error budgets and operational KPIs where appropriate.
- Automate operational tasks and reduce manual intervention through scripting, tooling and infrastructure automation.
- Troubleshoot production issues, pe

📌 Senior Site Reliability Engineer (Colombia)
🏢 Devopsroles
📍 Colombia