JOB DUCK IS HIRING A LEGAL ASSISTANT | LEGAL ASSISTANT AND CLIENT INTAKE SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Job Duck is seeking a bilingual Legal Assistant and Client Intake Specialist to support a growing law firm focused on federal civil rights matters. This position offers the opportunity to make a meaningful impact by serving as an important first point of contact for prospective clients while also providing valuable legal support to the attorneys and broader team. The idóneo candidate will be comfortable conducting detailed intake conversations, identifying relevant information, and preparing clear and concise legal documentation. This role is well suited for a thoughtful, organized, and compassionate professional who can communicate confidently with individuals experiencing challenging circumstances while maintaining accuracy, professionalism, and confidentiality.

Schedule:

Work schedule will be discussed during the onboarding process.

Your Responsibilities Will Include but Are Not Limited To:

- Communicating professionally, compassionately, and respectfully with prospective clients, including individuals experiencing significant loss or difficult circumstances




- Documenting information obtained during intake calls and maintaining organized records
- Conducting detailed intake conversations to gather relevant information regarding prospective matters
- Taking on additional legal support responsibilities as knowledge of the firm and its processes develops
- Assisting with document preparation, editing, formatting, and manipulation
- Learning and working independently with business software and document management systems
- Maintaining accuracy and confidentiality when handling client and case information
- Supporting attorneys and the legal team with legal projects as required
- Assisting attorneys with general legal and administrative support
- Organizing and maintaining case-related information and documentation
- Applying critical thinking to organize information and identify matters requiring further attorney review
- Asking appropriate follow-up questions to identify important facts and details not initially provided by callers
- Conducting approximately 5 to 15 initial intake calls with prospective clients per day, with calls generally lasting 20 to 30 minutes
- Preparing concise legal memos, summaries, and other written materials for attorneys
- Returning calls and conducting follow-ups with prospective clients as needed




- Providing a positive first impression of the firm and ensuring prospective clients feel heard and supported

We're Looking For:

- Previous experience in a legal, professional services, client intake, case management, or similar environment preferred
- Legal Assistant, Paralegal, Legal Intake, or Case Management experience preferred
- Familiarity with civil litigation or federal civil rights matters preferred
- Traditional paralegal experience not required
- Ability to transition effectively between client-facing intake responsibilities and legal support tasks
- Ability to handle sensitive and confidential information with professionalism and discretion
- Ability to communicate professionally and compassionately with prospective clients experiencing significant loss or difficult circumstances
- Strong technology proficiency and the ability to learn new systems independently
- Proficiency with Microsoft Outlook, RingCentral, Microsoft SharePoint, Adobe, Adobe Acrobat, and document management systems
- Strong organizational and time management skills
- Excellent attention to detail and accuracy
- Strong critical thinking and problem-solving abilities
- Ability to work independently and collaboratively within a team environment
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment

What's In It for You?

- Monthly compensation starting from 1150 USD to 1220 USD
- Paid time off.
- Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.

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📌 Legal Assistant | Legal Assistant and Client Intake Specialist (Colombia)
🏢 Job Duck
📍 Colombia