Job Description
We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a adaptable schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities
• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards




• Document customer interactions as needed

Qualifications:
• Strong verbal and written communication skills
• Customer service experience preferred, but not required
• Ability to work independently and manage time effectively
• Basic computer skills and comfort using online systems
• Attention to detail and a customer-first mindset
• Interest in the travel industry is a plus

What We Offer
• Flexible scheduling options (part-time or full-time)
• Training and ongoing support
• Opportunities for advancement within the travel industry
• Supportive and team-oriented work environment

📌 Customer Service Representative – Travel Industry (Bogotá)
🏢 Hjbtravels
📍 Bogotá