Job Title: Talent Guide (Recruiting Coordinator)

Work Mode: Remote

Employment Type: Full-Time Employee (Payroll-based contract with benefits and tax deductions)

Contract Duration: 12 months, with strong possibility of extension

Work Schedule: Aligned with US time zones. Working hours fall within the 7:00 a.m. to 7:00 p.m. COT window, with an 8-hour work shift and a 1-hour lunch break.

About the Role

The Talent Guide is responsible for providing integral interview scheduling coverage to ensure a seamless interview process and delivering personalized communication to candidates at each point of contact. The role involves partnering with internal stakeholders and global Talent Guides to enhance the candidate and interviewer experience, meet service-level agreements (SLAs), maintain scheduling accuracy and support team projects, audits and hiring events.

Requirements

- High attention to detail, a growth mindset and a proactive approach.
- Experience with global interview scheduling, time zone management, candidate experience management, stakeholder relationship building, data integrity auditing and hiring event coordination.




- Strong professional written and verbal communication skills, with high business-level English proficiency in a communication setting.
- Experience with Workday Recruit, Eightfold, Greenhouse, Zoom, Slack, and GSuite is beneficial.
- Willingness to work on holidays in exchange for time off later.

Responsibilities

- Provide global interview scheduling coverage to ensure a seamless interview process and deliver personalized communication to candidates at each point of contact.
- Partner with internal stakeholders to build relationships focused on enhancing the candidate and interviewer experience.
- Strive to meet service-level agreements (SLAs) for both urgent and non-urgent interview requests.
- Actively build partnerships with global Talent Guides and strive to minimize errors across all interviews scheduled within a quarter.
- Adhere to Standard Operating Procedures.
- Update and maintain accurate candidate records in the applicant tracking system and data systems.
- Contribute to team projects, audits and hiring events.

📌 Recruitment Coordinator (Colombia)
🏢 Lancesoft
📍 Colombia