Roca Alliances represents a integral SaaS client seeking a Director of Customer Operations to partner with the CCO and lead post-sale functions across account management, services, support and customer marketing. You will own operating rhythms, analytics, forecasting and planning, build scalable processes and turn data into decisions, guiding a small team of analysts in a truly AI-first environment.
This permanent role requires 10+ years in SaaS operations and a track record of driving revenue
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📌 Global Revenue Operations Director — AI-Driven Growth (Medellín)
🏢 Roca Alliances
📍 Medellín
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