Remote Retention Specialist: Salvage & Delight Customers (Colombia)

Remote Retention Specialist: Salvage & Delight Customers (Colombia)

24 oct
|
Porch.com
|
Colombia

24 oct

Porch.com

Colombia

Porch Group in Colombia is seeking a Retention Specialist to handle customer cancellation requests, respond to inquiries, and resolve service concerns in a timely, professional manner. The role emphasizes delivering exceptional customer service while building and maintaining positive relationships to support ongoing business retention.

You will manage the entire retention/cancellation process, review cancellations to salvage accounts, and coordinate with the claims department to resolve issues.

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📌 Remote Retention Specialist: Salvage & Delight Customers (Colombia)
🏢 Porch.com
📍 Colombia

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