Remote Call Center Operations Manager (Colombia)

Remote Call Center Operations Manager (Colombia)

24 oct
|
Sunny Bliss Plumbing & Air
|
Colombia

24 oct

Sunny Bliss Plumbing & Air

Colombia

Sunny Bliss Plumbing & Air is seeking a Call Center Manager to lead our remote Colombia team. You will manage inbound booking, outbound follow-ups, and dispatch, ensuring optimal technician allocation and queue performance.

You’ll hire, onboard, and coach CSR and dispatch staff, implement scorecards, and drive continuous improvement. Strong leadership, data-driven decision making, and bilingual communication are essential for success.

📌 Remote Call Center Operations Manager (Colombia)
🏢 Sunny Bliss Plumbing & Air
📍 Colombia

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