Global Command Center Manager – Real-Time Workforce Leader (Bogotá)

Global Command Center Manager – Real-Time Workforce Leader (Bogotá)

24 oct
|
Visa
|
Bogotá

24 oct

Visa

Bogotá

Visa is seeking a Command Center Manager to lead real-time operations for a general, multi-channel contact center. You will drive automation, resilience, and continuous improvement using Genesys Cloud, Power BI, Tableau, and Excel while coaching teams across multiple sites to maintain service excellence.

The role requires strong data literacy, governance, and collaboration with Operations, IT, and Quality teams to optimize performance and customer experience globally.

📌 Global Command Center Manager – Real-Time Workforce Leader (Bogotá)
🏢 Visa
📍 Bogotá

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