Sagility in Barranquilla, Colombia, is seeking a Customer Service Representative to provide courteous and prompt resolution to provider and member inquiries. You will conduct thorough investigations and educate providers and members to achieve resolution on first contact.
You will also identify root causes of service failures, report to leadership, and contribute to service recovery and member retention while upholding quality standards in a fast-paced healthcare environment.
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📌 Healthcare Member Support Specialist with Global Impact (Barranquilla)
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📍 Barranquilla
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