Head of LATAM Fraud & ID Product & Pre‑Sales

TransUnion, Bogotá, D.C., Capital District, Colombia

We are a reliable provider of global information solutions to assess and manage risks. We believe that information can help develop our industry, facilitate business and ultimately improve the standard of living for people around the world. We see information in a different way not only for what it is, but for what it can do to help people achieve their goals. When companies and people have access to complete and truthful information, they can make better decisions and achieve their goals. This is called information for good.

Description

This is a leadership role focused on commercial and team leadership. As part of our LATAM team based in Colombia, you will lead the LATAM Fraud & ID Product & Pre‑Sales team to drive product management and strategy on Fraud protection/prevention, ID verification, Digital Onboarding, and fraud risk alert & monitoring solutions. You will also support local GTM efforts with domain expertise, identify and advise client opportunities, and act as the subject‑matter expert for best practices in financial crime, fraud, and identity while leveraging TransUnion’s software, data, and analytics solutions.

Your responsibilities will include developing and executing regional business development strategies, providing strategic direction to achieve revenue projections, and serving as an in‑market ambassador for the Global Fraud Solutions team to adapt go‑to‑market strategies for LATAM.

How you will contribute

- Lead, motivate, coach and inspire the F&ID; Product & Pre‑Sales / Solution Consultant team to exceed revenue targets, optimize client engagement, and drive creative value in solution design and delivery.




- Collaborate closely with Sales Directors and teams to drive exploratory client engagement and pipeline origination.
- Identify customer priorities, pains & gaps by facilitating consultative workshops & client discovery sessions – develop new solutions to overcome critical business issues using existing functionality/data.
- Provide technical & strategic expertise in preparation of client bids, proposals, RFI responses & RFP responses.
- Manage & influence internal stakeholders for delivery of objectives and drive collaboration with other TransUnion LATAM functions.
- Share industry best practice with respect to solution implementation and optimisation in conjunction with TransUnion’s data and solution offerings.
- Propose solutions across data, insights (analytics) and action (process and/or technology) to solve customer needs; create compelling business cases, use cases & custom journeys to illustrate how TransUnion solutions can help clients achieve their business objectives.
- Support and coordinate data and data solution trials, proof of concepts, digital strategies and analytical and insight studies.
- Work closely with Marketing functions and Sales Leadership to drive actions/campaigns for specific products/sectors related to Fraud & ID.
- Support industry relations via production of white papers, articles and editorials,



conference speaking, seminar attendance, etc.
- Provide internal subject‑matter expertise and contribute to upskilling other teams within TransUnion.
- Assist product teams with product strategy, feeding in personal insights, industry best practice, and VOC recommendations on future priorities and strategies.
- Provide ideas, thoughts and concepts under ‘innovation’ where TransUnion may be well placed to provide solutions and services to meet specific client needs.
- Develop, refine, and maintain product family strategy and roadmap in collaboration with General Fraud Solutions leadership.
- Prioritise product pipeline: direct the strategic focus of product management efforts to support growth of multiple business units, translating corporate objectives into actionable plans and ensuring new product ideas have clear VOC input.
- Monitor and analyse product key performance indicators, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in product delivery.
- Conduct product research & business development: identify new products that best serve customer needs; gather competitive intelligence and market research.
- Serve as SME within the fraud and risk environment, lead discussions with clients, and enable sales teams to sell TransUnion solutions.
- Deliver annual revenue plan by managing the overall pipeline for Fraud & ID Solutions initiatives across LATAM; increase pipeline, win rate, and deal profitability.
- Develop comprehensive sales training plans to increase awareness of Fraud & ID Solutions and toolsets among Sales teams.
- Support Sales by providing additional sales tools, assisting

📌 Head of Latam Fraud (Bogotá)
🏢 Transunion
📍 Bogotá