IMPORTANT Read before applying

Strong English communication skills are required
Must be comfortable discussing outstanding balances and requesting payments professionally
Must have good judgment when researching accounts, correcting information, and determining patient or facility payment responsibility
Must be detail oriented, organized, and able to manage multiple accounts and follow ups independently
Must be available to work EST hours MondayFriday 900 AM500 PM EST

Accounts Receivable Collections Representative

Join a growing healthcare revenue support company and help manage patient and facility collections for third party healthcare service providers, including transportation and other healthcare related services. Youll play an important role in researching accounts, verifying billing information, determining payment responsibility, and following up on outstanding balances to help providers get paid accurately and efficiently.

What Youll Do

Review patient and facility accounts, verify demographic and billing information, and identify missing, incorrect, or inconsistent details
Research accounts and use sound judgment to correct information and determine whether the patient, facility, or both are responsible for the balance
Prepare, upload, organize, and send invoices and related payment documentation
Follow up on outstanding patient balances through inbound and outbound phone calls, text messages, and email, clearly explaining amounts owed and professionally requesting payment
Contact nursing homes, assisted living facilities, hospices, hospitals, and other organizations when the facility is responsible for all or part of the payment




Identify accounts involving secondary insurance and route them to the providers regular billing department for insurance processing
Determine the appropriate next steps when information is incomplete, payment responsibility is unclear, or account details do not match
Maintain accurate account records, document accounts that cannot move forward, and meet productivity goals

Who Youll Work With

Work directly with a growing healthcare revenue support team that manages patient and facility collections on behalf of third party service providers. Youll communicate with patients, nursing homes, hospitals, hospices, assisted living facilities, and other responsible organizations while independently managing account research, accounts receivable follow ups, data entry, and payment communication.

Who Were Looking For

Strong English communication skills and the ability to communicate clearly and professionally over the phone
A problem solver who uses common sense and good judgment when account information is incomplete, incorrect, or inconsistent
Confident and comfortable discussing outstanding balances, requesting payment, handling conversations about money owed, and moving discussions forward professionally
Detail oriented and accurate when reviewing patient information, invoices, and account records




Organized and persistent, with the ability to manage multiple accounts, follow ups, and next steps without constant direction
Comfortable working across different provider systems, uploading files, and using email and text messaging software
Experience in collections, billing, accounts receivable, or customer service in a billing related environment is helpful but not required
General work experience is required

Location

Must be based in Colombia.

Experience General work experience is required. Previous experience in collections, billing, accounts receivable, or billing related customer service is helpful but not required.

Impact Help healthcare service providers recover outstanding patient and facility balances so they can receive payment for the services they provide.

Culture Join a growing team that values independent thinking, good judgment, persistence, attention to detail, and professional communication.

Benefits

Preset salary growth weekly payments
100 remote role

Work Details

Schedule MondayFriday 900 AM500 PM EST
Full time position

To Apply

Please submit your application and CV in English.
Once you click apply, we will send you a WhatsApp message with the next steps.

We are an equal opportunity employer and value diversity at our company.
Bolsa de trabajo Colombia ofrecemos puesto de Collections Coordinator para el sector de Medicina Salud en la empresa Hyremote de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Collections Coordinator EnglishRemote (Bogotá)
🏢 Hyremote
📍 Bogotá