Company Overview

DiDi es la plataforma de tecnología de movilidad más amplio del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días.

Cuando te unes a Didi, vas a formar parte de una comunidad abierta, inclusiva y diversa de más de 12,000 empleados en todo el mundo. Desde el primer día encontrará una rica cultura global colaborativa donde sus responsabilidades tendrán un impacto directo en la estrategia y el crecimiento de la empresa.

Team Overview

Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America on one of the region's largest ride‑hailing and delivery platforms, built to be every day better for everyone.This role is a unique opportunity to gain hands‑on experience in a fast‑growing, data‑driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.

As an Operations Intern , you will bridge the gap between the digital marketplace and the physical world — the riders, drivers, couriers and restaurants who make it real. This role is built for people who knows the answer isn't always obvious and a decision made today changes tomorrow's numbers. You will support the execution of strategic initiatives, promote cross‑functional collaboration, and builddashboards and tools that improve data accessibility and operational decision‑making.

Role Responsibilities

- Solving real marketplace problems (supply, demand, ETAs, partner health or customer friction)



through analytical frameworks and hands‑on experiments.
- Navigate the exciting messiness of real‑world operations: test incentives, pricing tweaks, retention plays and journey fixes, and measure what actually moved the needle.
- Collaborate across marketing, business development, product and support to unblock operational hurdles and launch initiatives that reach real riders, drivers and eaters.
- Own an outcome from start to finish (a metric, a partner base or a customer journey) of a live marketplace while holding a high bar for accuracy.
- Adapt to shifting priorities and imperfect data as you help keep a city's marketplace healthy.
- Identify patterns in operational and satisfaction data to fix problems before they show up in the numbers.

WHAT YOU'LL GET

- A real process you help keep honest, with the rigor and mentorship to do it right
- A manager who mentors you and gives feedback on a weekly rhythm (not once a semester)
- Structured onboarding and a development trail built with our Learning & Culture team, plus hands‑on upskilling on the tools this role uses
- Space to work alongside AI on real problems

Role Qualifications

- Minimum education: enrolled in a Bachelor's degree (business, engineering, economics, accounting or a quantitative field)
- Availability to onboard on January,



2027 with at least 6 months remaining from graduation date
- Clear communication in Spanish, with working proficiency in English
- Technical foundation: comfortable in spreadsheets, with SQL or Phyton intermediate knowledge
- Proven bias for action through academic or personal projects : you'd rather ship a rough experiment today than perfect a plan for next month.
- Demonstrated root‑cause curiosity: you size a problem before you solve it, and don't stop until you know why a number moved.
- Resilience and adaptability to drive projects who doesnt have a clear answer.

EEO Statement

- Creamos valor para nuestros clientes: nos esforzamos por crear siempre experiencias valiosas para nuestros usuarios en todo lo que hacemos. Nuestro enfoque es siempre innovar nuevas experiencias que sean seguras, placenteras y eficientes.
- Nos basados en los datos: creemos firmemente en tomar decisiones informadas, por eso nos basamos en los datos. Podemos navegar mejor por el panorama empresarial estratégicamente mediante el análisis de métricas valiosas.
- Creemos en la colaboración de ganar‑ganar: el éxito es un deporte de equipo. Cuando trabajamos para ayudar a nuestros socios y
- los compañeros ganan, nosotros también ganamos. Mientras nos preocupamos por los mejores intereses de todos, nos comunicamos con franqueza y ejecutamos con excelencia en todo lo que hacemos.
- Creemos en la integridad: la integridad es el núcleo de nuestro negocio. Somos personas que siempre queremos hacer lo correcto. Nuestras intenciones son sinceras, decimos lo que pensamos y nos escuchamos unos a otros.
- Siempr

📌 Operations Intern Talent Pool (Bogotá)
🏢 Didi
📍 Bogotá