Ferla Bikes is an industry leader in innovative cargo bikes, commercial vending bikes, and mobile business solutions. We specialize in providing high-quality, versatile, and eco-friendly products that help entrepreneurs launch businesses, established companies expand their operations, and families enjoy innovative transportation solutions.

As our company continues to grow, we are seeking a motivated, confident, and results-driven Inbound & Outbound Sales Representative to join our remote sales team.

This is an exciting opportunity for a sales professional who enjoys building customer relationships, generating new business opportunities, and closing sales.

Position Overview

We are looking for an experienced and highly motivated Remote Inbound & Outbound Sales Representative to manage incoming sales inquiries while actively prospecting and generating new business opportunities.

The adecuado candidate is a proactive self-starter who is comfortable communicating with customers over the phone, following up consistently, overcoming objections, and closing sales.

This position involves selling our innovative cargo bikes and commercial mobile business solutions to customers throughout the United States.

Key Responsibilities

Inbound Sales & Lead Management

- Respond promptly and professionally to incoming customer inquiries from phone calls, emails, social media, website forms, and live chats.
- Qualify prospective customers by understanding their business needs, budget, purchasing timeline, and product requirements.
- Conduct consultative sales conversations and recommend appropriate Ferla Bikes products and solutions.
- Proactively follow up with interested prospects through phone calls, emails, and other approved communication channels.
- Prepare and present product information, pricing, and quotations to prospective customers.
- Handle customer questions, address objections, and guide qualified prospects through the purchasing process.
- Convert inbound inquiries into completed sales while maintaining a positive customer experience.

Outbound Sales & Business Development

- Actively identify and research potential customers and business opportunities throughout the United States.
- Conduct outbound cold calls, follow-up calls, and personalized email outreach to prospective customers.
- Target businesses and organizations that could benefit from Ferla's commercial products, including coffee shops, catering companies, event businesses, hospitality companies, and entrepreneurs.
- Develop and maintain a consistent pipeline of qualified outbound prospects.
- Build relationships with decision-makers and introduce Ferla's products to new markets.




- Follow up with outbound prospects, overcome objections, and convert opportunities into sales.
- Independently generate new business opportunities to support company revenue growth.

CRM Management & Sales Performance

- Maintain accurate and detailed records of all customer communications, activities, and opportunities in the company's CRM system.
- Manage sales pipelines, schedule follow-ups, and ensure leads are consistently nurtured.
- Track sales activities, conversion rates, and overall performance.
- Meet or exceed established monthly sales targets and key performance indicators (KPIs).
- Collaborate with the marketing, customer support, and operations teams to ensure a seamless customer experience.
- Participate in sales meetings, training sessions, and performance reviews.
- Continuously improve sales strategies, product knowledge, and customer engagement techniques.

Qualifications & Requirements

Required Qualifications

- Excellent verbal and written communication skills in English, with the ability to communicate confidently and professionally with U.S. customers.
- Previous experience in inbound sales, outbound sales, business development, or a similar customer-facing sales role.
- Strong telephone communication skills and confidence making both warm and cold calls.
- Demonstrated ability to build relationships, handle objections, and close sales.
- Self‑motivated, results‑oriented, and comfortable working independently in a remote environment.
- Strong organizational and time‑management skills with excellent attention to detail.
- Ability to manage multiple leads and sales opportunities simultaneously.
- Comfortable using CRM systems, email, online communication platforms, and other sales tools.
- Reliable internet connection, a professional remote workspace, and appropriate equipment for customer calls.
- Must be available to work during U.S. Pacific Time business hours (including daylight saving time changes).

Preferred Qualifications

- Experience selling products or services to customers in the United States.
- Previous B2B sales or high-ticket sales experience.
- Proven track record of meeting or exceeding sales quotas.
- Experience with GoHighLevel, HubSpot, Salesforce, or similar CRM platforms.
- Experience with consultative selling, lead qualification,



and structured follow‑up processes.
- Familiarity with commercial equipment, hospitality, food service, mobile businesses, or related industries.
- Experience independently generating outbound sales opportunities.

Compensation & Benefits

Competitive Base Salary + Uncapped Sales Commission

We offer a performance-driven compensation structure designed to reward both inbound and outbound sales success.

- Base Salary: Competitive fixed monthly compensation based on experience and qualifications.
- Inbound Sales Commission: Earn commission on eligible completed sales generated from company-provided leads, including website inquiries, social media, email, and phone calls.
- Outbound Sales Commission: Earn commission on eligible completed sales generated through independent prospecting, cold calling, and outbound business development.
- Uncapped Earning Potential: Opportunity to increase total compensation through consistent sales performance, with no preset commission earnings cap.
- Comprehensive product and sales training.
- Ongoing professional development and coaching.
- Supportive and collaborative remote team environment.
- Opportunities for career advancement as the company continues to grow.

Specific commission rates, eligibility requirements, and payment terms will be provided during the hiring process.

What Makes a Successful Candidate?

We are looking for someone who:

- Takes initiative rather than waiting for leads or instructions.
- Enjoys speaking with customers and building long‑term professional relationships.
- Is confident making outbound calls and creating new sales opportunities.
- Understands the importance of consistent follow‑up and pipeline management.
- Is motivated by achieving sales goals and increasing earning potential.
- Can confidently explain product value without relying solely on discounts.
- Takes ownership of performance and continuously looks for ways to improve.
- Thrives in a fast‑paced, growing company.

Why Join Ferla Bikes?

At Ferla Bikes, you will have the opportunity to represent innovative products that help entrepreneurs and businesses bring their ideas to life.

Unlike traditional sales positions focused exclusively on inbound inquiries or outbound prospecting, this role offers the opportunity to develop and manage both types of sales opportunities while earning commission from each.

We provide the products, training, and team support. You bring the initiative, communication skills, and determination to turn opportunities into successful customer relationships.

Join Ferla Bikes and grow your sales career with us!

#J-18808-Ljbffr

📌 Remote Sales Representative for Ferla Bikes (Bogotá)
🏢 Ferla Bikes
📍 Bogotá