CI&T; is seeking a Senior Business Analyst in Colombia to lead the design and deployment of Microsoft Dynamics 365 Customer Service case management solutions. You will engage with clients and business partners to bridge gaps between business needs and technology capabilities, driving end-to-end configurations and process improvements.
You will work on requirements gathering, workflow optimization, and collaboration with developers, architects, and product owners to ensure solutions meet
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📌 Senior Dynamics 365 CS Case Management Lead (Colombia)
🏢 Ci&T
📍 Colombia
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