Amazon Operation Services Colombia S.A.S. is seeking a Customer Service Team Manager to lead a team of 20 associates in Medellin. The role focuses on coaching, development, performance and engagement, while removing barriers to deliver world-class service.
The adecuado candidate will coach individuals, manage scheduling and payroll, and model the Amazon CS principles across all customer interactions. Strong English and Excel skills are required as part of a collaborative, data-driven leadership