Introduction

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a general team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your role and responsibilities

As a Process Delivery Specialist in Procurement Business Process Outsourcing (BPO), you will manage internal transactions related to ordering and receiving services and handle procurement data. You will conduct daily process transactions, identify opportunities for process and operational improvements, and work to maximize the efficiency of transaction-flow and reporting.

Your primary responsibilities will include:

Manage Internal Transactions: Conduct daily process transactions, ensuring accurate and timely ordering and receiving of services, and handle procurement data to maintain efficient transaction-flow and reporting.

Identify Improvement Opportunities: Analyze current processes and operations to identify areas for improvement, and propose solutions to optimize efficiency and effectiveness.

Support Vendor Engagement: Assist in vendor engagement and contracting processes, including product research, cost analysis, inventory control, contract negotiation, vendor management, supplier evaluation, purchasing, and supply chain activities.

Execute Procurement Activities:



Perform procurement-related tasks, such as purchasing and supply chain activities, to ensure effective execution of procurement processes.

Maintain Efficiency: Work to maximize the efficiency of transaction-flow and reporting, ensuring that procurement processes are executed effectively and efficiently.

Required technical and professional expertise

- Conocimientos en áreas administrativas, manejo de alta volumetría, capacidad de reacción rápida con precisión y manejo intermedio de Excel.

- Experiencia en area de compras, especialmente en el sector Oil &Ga;

- Mínimo 2 años de experiencia laboral en áreas administrativas, dentro o fuera de IBM.

- Mínimo 1 años de experiencia en servicios de BPO.

- Llevar mínimo un año en su puesto y actividades a cargo de las areas de compras y abastecimiento.

- Disponibilidad para trabajar los festivos de Colombia

- Portugués Escrito y hablado.

Preferred technical and professional experience

Procurement Data Management: Exposure to procurement data management, including ordering and receiving services, is beneficial for this role. Familiarity with procurement software or enterprise resource planning (ERP) systems is also advantageous.

Vendor Management Knowledge: Experience working with vendor management processes, including product research, cost analysis, and inventory control, is desirable.

Data Analysis Skills: Exposure to analyzing data to identify areas for process and operational improvements is preferred.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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