Auxis in Bogotá invites a Senior Technical Support Specialist level II to bridge complex technical issues and top-tier customer service. You will handle escalations, mentor L1 analysts, and contribute to a growing knowledge base.
You’ll work with Active Directory, Windows Server, Exchange Online, VPNs, Entra ID, and identity tools, while applying ITIL practices. English and Spanish proficiency is required for cross-border support.
📌 Senior Tech Support Lead: Escalations (Bogotá)
🏢 Auxis
📍 Bogotá