RainFocus, one of the most innovative software companies, is in search of an exceptional Solution Architect.

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

Role Summary

The Solution Architect (SA) is a critical member of the RainFocus Client Success organization and the senior-mosttechnical resource within the implementation consulting IC track. Once an implementation begins, the SA owns theoverall architecture of the client's event program — aligning platform design and configuration with the client'sstrategic business objectives and ensuring that the implemented solution is scalable, innovative, and built to last. Solution Architects are trusted advisors to executive-level client stakeholders. They lead discovery and solutiondesign, guide complex integrations, provide oversight across multi-event portfolios, and serve as technical thoughtleaders within the Client Success organization. Beyond their own engagements, they mentor Solution Consultants,contribute to process and methodology improvement, and represent RainFocus's implementation expertise throughthought leadership and client advocacy.

Essential Responsibilities





- Own the overall solution architecture for client implementations. Take full ownership of the architecturaldesign for assigned client event programs — leading solution design that considers client requirements,system integrations, scalability, and technical feasibility. Design complex, innovative, and scalable solutionsthat maximize the value of the RainFocus platform for each client
- Serve as a trusted advisor to executive client stakeholders. Build and maintain trusted advisorrelationships with VP and C-suite client stakeholders — understanding their strategic objectives and aligningRainFocus solutions with long-term business goals. Lead strategic discovery sessions and consultationsthat uncover client needs and identify opportunities for platform-driven improvement.
- Lead solution design and drive platform adoption. Lead the end-to-end solution design process —collaborating closely with Solution Consultants and technical teams to ensure successfulimplementation. Drive adoption of RainFocus platform capabilities to maximize client value andstrengthen long-term partnership.
- Provide oversight across the client implementation portfolio. Ensure adherence to project timelines,quality standards, and client expectations across the full portfolio of client events. Collaborate with projectmanagers and leadership to define project scope, resource allocation, and deliverable expectations.




Ensure thorough QA and propose alternative solutions when gaps or inefficiencies are identified.
- Lead discovery calls, post-conference reviews, and client communications. Own and facilitate keyclient-facing conversations — including strategic discovery sessions, post-conference reviews, andmilestone reporting — ensuring continuity, transparency, and growth across the client relationship.
- Mentor and develop Solution Consultants. Provide active mentorship, expertise, and best practiceguidance to Solution Consultants and other team members — fostering a culture of continuouslearning, knowledge sharing, and professional development within the implementation team.
- Contribute to thought leadership and process improvement. Share insights through whitepapers, socialmedia, and conference presentations. Conduct case studies focused on lessons learned and presentfindings to leadership. Collaborate with cross-functional teams to improve consulting processes,methodologies, and knowledge sharing across the organization.

Required Qualifications

- 8+ years of software implementation experience, with deep expertise implementing SaaS platformsfor enterprise-level clients, 3-5 years within SaaS event technology, preferrably RainFocus experience.
- Demonstrated track record of gathering, documenting, and translating complex requirements,configurations, and integrations across multiple systems.
- Proven ability to own overall solution architecture for complex, multi-stakeholder enterprise implementations.
- Demonstrated ability to serve as a trusted advisor to executive-level client stakeholders — aligningsolutions with long-term business strategy.
- Proven track

📌 Solution Architect (Colombia)
🏢 RainFocus
📍 Colombia