We're looking to bring on board a driven, results-oriented Associate Manager to support staffing and resource planning work across Solution Practices, including Technology Consulting (eCommerce, CMS platforms, and related technologies), Digital Marketing, and other practice domains. The ideal candidate possesses a background in staffing, recruitment, resource management, HR, or business operations, together with strong communication, analytical, and stakeholder coordination skills. This role requires comfort navigating a rapidly evolving, high-energy environment, handling competing priorities, and generating innovative staffing solutions aligned with business needs

Responsibilities

- Take charge of full-cycle staffing activities across assigned Solution Practices, ensuring project requirements and resource supply stay properly aligned
- Liaise closely with Discipline Leads to understand priorities around supply and demand, resource availability, and new staffing challenges
- Coordinate with project teams to determine role expectations, required skill sets, experience levels, timelines, and other relevant staffing factors
- Put forward imaginative staffing solutions, such as part-time arrangements, resource rotation, cross-practice cooperation, internal mobility, and outside hiring
- Identify staffing gaps, capacity limitations, and potential risk areas early, offering suitable mitigation approaches
- Handle multiple simultaneous staffing requests while maintaining timely delivery in line with business priorities
- Establish and nurture dependable relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal partners
- Encourage transparent communication across stakeholders to support alignment and quick decision-making
- Set well-defined expectations,



ensure accountability, and track commitments so staffing goals are consistently achieved
- Clearly communicate staffing concerns, offer practical suggestions, and raise risks appropriately when needed
- Advocate for the consistent use of staffing best practices and formalized operational approaches
- Manage operational priorities and staffing duties while requiring minimal supervision
- Assess staffing procedures to detect inefficiencies and put forward realistic improvement ideas
- Guarantee the accuracy, quality, and timeliness of staffing-related data, updates, and deliverables
- Evaluate staffing trends, resource availability, and operational challenges to guide sound decision-making
- Assist in creating and rolling out staffing standards, best practices, and process refinements
- Promote collaboration across functions and knowledge sharing to enhance overall operational outcomes

Requirements

- A minimum of 5 years of relevant background in staffing, recruitment, resource management, HR, or business operations, ideally obtained within an IT services, consulting, or professional services environment
- At least 2 years spent in Senior, Lead, Manager, or Owner-level positions
- Verified experience managing engagements for teams of 5 or more full-time staff members
- Strong stakeholder management abilities, with proven skill collaborating across different teams and levels of the organization




- Demonstrated ability to independently juggle multiple priorities and deliver outcomes in a fast-paced, ever-shifting environment
- Strong analytical and problem-solving capabilities, encompassing risk identification, option assessment, and effective solution recommendations
- A proactive, imaginative, solutions-focused mindset, with the capacity to move beyond conventional staffing tactics
- Strong organizational skills, sharp attention to detail, and a high level of personal accountability and ownership
- Skill in influencing stakeholders, driving alignment, and advancing decisions without relying on formal authority
- Ability to operate independently with minimal oversight while staying collaborative and team-focused
- Fluent English (B2) combined with excellent verbal and written communication capabilities

Nice to have

- Holding an applicable professional certification would represent a valuable addition to your qualifications

We offer

- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Integral career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Associate Manager (Colombia)
🏢 EPAM Systems
📍 Colombia