Support Delivery Lead - Customer Success & Escalations (Puerto Bogotá)

Support Delivery Lead - Customer Success & Escalations (Puerto Bogotá)

28 oct
|
Sutherland
|
Puerto Bogotá

28 oct

Sutherland

Puerto Bogotá

NICE is seeking a Support Delivery Manager (SDM) to act as a trusted advisor to customers and provide proactive and reactive post-implementation support. You will maintain strategic relationships across client units, influence tactical activities, and ensure maximum value from NICE solutions.

You will be the primary interface between Customers and NICE’s support teams, handling escalations, problems and requests while driving technical best practices and clear communication across internal

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📌 Support Delivery Lead - Customer Success & Escalations (Puerto Bogotá)
🏢 Sutherland
📍 Puerto Bogotá

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