We are seeking a dedicated Customer Support Specialist to join our team. This role is
responsible for delivering highquality service by managing a variety of customer inquiries
through both email and phone channels.

Required Skills

Primary skills

- Backoffice support

Secondary skills

- Communication

Job overview

Job title Associate

Reference ID RRF-42915

Location Barranquilla, Atlantico, Colombia

Experience 1 – 3 Yrs

Qualification Any Degree

Apply for this position

1. Who We Are

Movate Technologies Private Limited and its group entities (“Movate”, “we”, “us”) act as the data fiduciary / data controller for personal data collected through Movate’s career and recruitment portals.
This Notice applies to all candidates who apply for opportunities with Movate worldwide. Where required by local data protection laws, additional country or region-specific privacy disclosures will also apply.

2. What Personal Data We Collect

When you apply for a role through Movate’s career website, we may collect and process the following personal data provided by you:

- Resume/CV and supporting documents
- Contact details (such as name, email address, phone number)
- Educational qualifications and professional background
- Employment history, skills, certifications, and experience
- Any additional information you voluntarily submit as part of your application

Additionally, certain technical information such as IP address, device or system identifiers, date/time stamps, and related metadata may be automatically collected for security, fraud prevention, compliance, and audit purposes, in accordance with applicable law.

3.



Purpose of Processing

We process your personal data solely for recruitment-related purposes, including:

- Reviewing and evaluating your application
- Candidate screening and assessment
- Interview scheduling and communication
- Making hiring and selection decisions
- Considering your current and future employment opportunities with Movate

Your personal data will not be processed for purposes incompatible with recruitment without an additional lawful basis.

4. Legal Basis for Processing

Movate processes your personal data based on:

- Your explicit and voluntary consent provided at the time of application; and
- Movate’s legitimate interest in managing recruitment and talent acquisition activities, where permitted by applicable law.

5. Data Retention

Your personal data will be retained only for as long as necessary to fulfill recruitment purposes or as required under applicable laws and Movate’s internal retention policies. Further details are available in Movate’s Privacy Notice.

6. Data Sharing and Transfers

Your personal data may be accessed by:

- Authorized Movate HR, recruitment, and hiring teams; and
- Movate group entities or service providers supporting recruitment operations.

Where required,



your data may be transferred or accessed across jurisdictions in which Movate operates, subject to appropriate safeguards and applicable data protection laws.

7. Your Rights as a Candidate

Subject to applicable law, you have the right to:

- Access your personal data
- Withdraw consent at any time

You may exercise your rights using the contact details provided in Movate’s Privacy Notice.

8. Withdrawal of Consent

You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out prior to the withdrawal but may affect our ability to continue evaluating your application.

9. Additional Information

Movate implements technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse.
For more information, including grievance redressal mechanisms and contact details, please review Movate’s Privacy Notice: https://www.movate.com/privacy-notice/

10. Consent Confirmation

By clicking “I Agree” or submitting your application, you confirm that:

- You have read and understood this Candidate Privacy Notice and Movate’s Privacy Notice; and
- You voluntarily and explicitly consent to the collection, storage, transfer, and processing of your personal data by Movate for the purposes described above.
- You acknowledge that You have been informed of your privacy rights under applicable data protection and privacy laws in the jurisdiction where you reside or where your personal information is processed, as described in this Privacy Notice.

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📌 Associate (Barranquilla)
🏢 Movate
📍 Barranquilla