29 oct
|
Amadeus
|
Bogotá
Amadeus is hiring a Product Support Engineer in Bogota, operating in a hybrid model. You will monitor system health, handle first-line support, and drive incident resolution with cross-functional teams. The role emphasizes proactive monitoring, clear stakeholder communications, and ongoing process improvement.
You will work with Datadog, Zabbix, Splunk, and other tools while participating in a 24/7 on-call schedule. A technical ITIL-focused background and Linux/Unix experience are essential.
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📌 Hybrid Frontline Product Support Engineer (Bogotá)
🏢 Amadeus
📍 Bogotá