We are seeking a customer-focused professional with experience in customer service and finance to handle financial inquiries, resolve customer concerns, and provide accurate information regarding accounts, billing, payments, and transactions.

Key Responsibilities

- Handle customer inquiries related to billing, payments, accounts, and financial transactions.
- Resolve customer issues and payment discrepancies efficiently.
- Maintain accurate customer records and documentation.
- Ensure confidentiality and compliance with company policies.
- Collaborate with finance teams to resolve customer concerns.
- Meet customer satisfaction, quality, and productivity targets.

Requirements

- Previous experience in customer service with a background in finance or financial services.
- Knowledge of billing, payments, banking, or account management.
- Strong communication, numerical, and problem-solving skills.
- Basic computer skills and attention to detail.
- Must be willing to work completely onsite in Medellín, Colombia.

#J-18808-Ljbffr

📌 Customer Service Specialist (Medellín)
🏢 Aceolution
📍 Medellín